The Wireless Experience started with a single location in Manahawkin, NJ, but Brian Wainwright’s vision for TWE was always grander. For over 20 years he has guided a team that transformed TWE from a mom & pop storefront to one of the East Coast’s largest AT&T retailers. Now boasting over 80 locations and 400 employees, Brian Wainwright has been the guiding force behind that transformation. The pillars of The Wireless Experience mission statement – accountability, community, loyalty, and trust – come from Brian himself. TWE has spread that philosophy across five states thanks to his ability to see the potential in overlooked markets, manage smart and strategic growth, and inspire his team to meet aggressive goals even while staying focused on TWE’s core values. But like TWE itself, Brian Wainwright rarely looks back on his accomplishments. His focus is on the future.
With over 10 years in the telecom industry, Chief Operating Officer Joseph Lepordo is uniquely equipped to bring CEO Brian Wainwright’s vision for The Wireless Experience to life. He oversees our leadership team, executes the strategic initiatives set forth by the Chief Executive, and ensures that our staff and business partners are in the best position possible to succeed. Joseph’s track record of success shows why he’s the man for the job. As an account manager for AT&T, he managed a third party sales channel of over 40 retail stores. His strategic vision brought him to The Wireless Experience, where he initially served as district manager in our New England market. After serving as a key component of our growth there, he moved up to Chief Operating Officer, where he is now responsible for ensuring the grand vision for The Wireless Experience comes to fruition.
Finance is where Robert Shaver shines, and that’s no surprise given his long years of experience in the field. He has managed the systems, software, and functionality that keep The Wireless Experience operating like a well-oiled machine for years. As CFO of The Wireless Experience, he is involved in all aspects of ensuring our 80+ retail stores have modern point-of-sale systems, that our 300-employee organization has a payroll system that can manage today’s complex laws and tax code, and more. An honorably discharged nuclear reactor operator with the United States Navy, Robert spent six-plus years honing his skills in the military before becoming an invaluable part of the Wireless Experience team. If it involves crunching numbers and moving data, Mr. Shaver is our man.
Joe serves as the Director of Human Resources for The Wireless Experience and brings over 20 years of wireless expertise to the role. His career began at The Wireless Experience in 1999 and he held multiple leadership roles within the organization including Store Team Leader and District Team Leader before joining the team at the Business Support Center. In his current role as the Director of Human Resources, Joe develops and maintains employee relations policies and procedures, manages all Company communication as it relates to compensation, benefits and all facets of employment, creates and implements benefit programs to increase employee job satisfaction and ensures legal compliance of employment across all states of operation. Joe obtained his Senior Professional in Human Resources Certification from HRCI in October 2019 and regularly attends continuing education classes related to Human Resources.
Jen is a creative and dynamic marketing professional with over ten years of experience in marketing, promotions, event planning and advertising. In her role as Director of Marketing for The Wireless Experience, Jen oversees all the marketing and advertising needs across all of TWE, ensuring brand integrity throughout our 80 retail AT&T Stores. Jen and her team focus on making sure the culture, community, and overall brand of The Wireless Experience is communicated to all audiences, internally and externally. If it involves marketing or branding of any kind, and in any way, Jen is the innovative team player that helps The Wireless Experience make it all happen!
The Wireless Experience’s 80+ retail locations would be unable to provide our customers with the best new technology without the efforts of Chris Bulmer, TWE’s Supply Chain Manager and a 10-year veteran of the organization. He works with our suppliers, oversees millions in inventory, handles the logistics of keeping dozens of stores supplied, and analyzes market trends to ensure all TWE locations are on the cutting edge and ready to serve our customers’ needs. Hands-on experience forms the backbone of what Chris does. He began in sales and quickly moved his way up to district manager, where he developed the skills necessary to manage operations on a regional scale. Thanks to that experience, Chris plays an essential role in ensuring The Wireless Experience is one of the top wireless retailers in the northeast.